Who we are

Owl & Bear Ltd is a marketing consultancy company operating in the United Kingdom. Our website address is: www.owlandbear.co. We are committed to protecting your privacy and handling your personal data responsibly in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

What data we collect

When you interact with our website, we may collect the following data:

• Information provided through enquiry forms (e.g., name, email, phone number, and message details).

• Communications data if you contact us via email or phone.

• Technical data such as IP addresses if required for security and site management purposes.

How we use your data

We collect and process personal data for the following purposes:

• Responding to enquiries and providing requested services.

• Managing business relationships with clients and subcontractors.

• Ensuring the security and functionality of our website.

• Complying with legal and regulatory requirements.

Data sharing and security

• We do not sell, trade, or rent your personal data to third parties.

• We may share necessary data with subcontractors or business partners where required to fulfil services.

• Personal data is stored securely and access is restricted to authorised personnel only.

Data retention

We retain personal data only for as long as necessary to fulfil its intended purpose or to comply with legal obligations. Retention periods include:

• Enquiry data: Retained for up to 12 months after the last interaction.

• Business-related communications: Retained as required for legal or contractual purposes.

• Regulatory compliance data: Retained as mandated by UK law.

Your rights under UK GDPR

You have the following rights regarding your personal data:

• The right to access and request a copy of your data.

• The right to request correction or deletion of your data.

• The right to object to or restrict data processing.

• The right to data portability where applicable.

• The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data is being misused.

To exercise your rights, please contact us at:

Email: clare@owlandbear.co

Phone: 07725010920

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you. Please review this policy periodically to stay informed about how we are protecting your data.

Last Updated: 5th March 2025